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Work Experience

PROFESSIONAL EXPERIENCE

PC HUB

Web Marketing

May 2015 - October 2015

  • Posting product on Facebook page and website

  • Answering questions/inquiry regarding the product thru Facebook

  • Updating product information on the website

Concentrix Services INC.

Email Support

November 2015 - February 2023

  • Provide assistance to customers via email.

  • Solving customer issues with their account

  • Promoting products and services

  • Maintaining job knowledge

  • Reporting to supervisors, and forwarding unresolved queries to specialists.

Buki Yuushuu LLC

Social Media Manager

January 2022 - August 2022

  • Content Planning

  • Hashtag research

  • Content Making/Graphics

  • Management/Engagement

  • Video Editing

Black Thai Media

Video Editor - Part time

March 2022 - January 2023

  • Content Planning

  • Hashtag research

  • Content Making/Graphics

  • Management/Engagement

  • Video Editing

The Joel Insilo Story

Social Media Manager - Part Time

July 2022 - June 2023

  • Content Planning

  • Social Media Audit

  • Hashtag research

  • Content Making/Graphics

  • Content Scheduling

  • Management/Engagement

  • Video Editing for Youtube Channel

  • Adding Captions for Reels , Tiktok and YouTube Channel

Ready Set SPANISH!

Video Editor - Part Time

September 2022 - January 2023

  • Cutting Irrelevant Parts

  • Adding sound Effects

  • Adding Background Music

  • Adding eye-catching subtitles

EDGE Geospatial

SMM/ Marketing Assistant
(Project Based)

January 2023 - June 2023

  • Admin Tasks

  • Content Planning

  • Social Media Audit

  • Hashtag research

  • Content Making/Graphics

  • Content Scheduling

  • Management/Engagement

  • Video Editing for Youtube Channel

  • Adding Captions for Reels , Tiktok and YouTube Channel

  • Scheduling events on Evenbrite

  • Email Marketing on Mailchimp

EDUCATION

2011 - 2015

Global Reciprocal Colleges

Bachelor of Science in

Information Technology

Leveraging my strong educational as an Information Technology graduate background enhances my performance in my current role.

Caloocan, Philippines

TRAININGS ATTENDED

Social Media Management

General Virtual Assistant

Social Media Management

Amazon Virtaul Assistant

Graphic Design & Video Editing

Shopify Store

PERSONAL SKILLS

Fast Learner

Well-organized

Adaptable to environment

PROFESSIONAL SKILLSET

Graphic Design

Social Media Management

Video Editing

Email Marketing

Chat Support

Data Entry

Email Support

LANGUAGES

English (conversational)

Filipino (native)

TOOLS

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